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Messaging
TheListWiz Messaging
Automated Voice Notifications for Collections
Automated Notifications for Investor Relations
Automated Notifications for Travel & Hospitality
Automated Notifications for Banking
Automated Notifications for Insurance
Automated Voice Notifications for Retail
Automated Appointment Reminders for Healthcare
Alerts, Notifications & Reminder Solutions
Notifications & Reminder Solutions using voice, email, fax, and sms text message are unique offerings that enable any user in your organization to create broadcast messages for distribution to large numbers of recipients in an instant — with the ability to customize distribution based on recipient preferences. If your customers prefer to be contacted by phone, your message is sent to them via voice messaging. If they like fax, your message is converted into a fax message – and so on. Notifications & Reminders Solutions do all the work for you, eliminating repetitive and time consuming tasks. This can be all done in an automated fashion with direct connection to your existing applications, or with easy to use web interfaces.
Alerts & Notification Solutions work wonderful for organizations that need to frequently communicate with large groups of people fast – for example, utilities and government organizations use Reminders when they need to warn customers or residents about severe weather or potential service outages. Financial services organizations may use notifications to tell investors about a new opportunity, or a collection agency may need to send an initial call to 20,000 debtors in an hour. Any organization that needs to communicate with their customers fast can benefit from Automated Messaging.
TheListWiz does not just offer one platform or solution; we bring in the right technology for the right application. The benefits to you are someone who continuously evaluate their strengths, then objectively recommends the solution that best suits your current and future needs.
Automated Voice Notifications for Collections
Simplifies your collections process, free up agents for more complicated tasks, saves you money, and collects substantially more than traditional methods.
* Early and Late Stage Collections
* Collect more revenue within a shorter period of time
* Dramatically reduce cost-per-contact.
* Enable automated collections payments and increase agent-less transactions.
* Accelerate resolution by turning cold outbound calls into warm inbound calls.
* Deliver higher overall results using fewer agents.
* Manage call volumes to keep agents busy, but not buried.
* Boost penetration rates with blended (inbound/outbound) campaigns
* Increase agent time spent with right party contacts — reduce wrong persons reached and hang ups.
* Ensure the highest quality customer interaction
Automated Notifications for Investor Relations
Let’s you deliver timely information to your investor and shareholder database.
* Deliver information based on certain rule sets on stock movement
* Notify thousands of an upcoming earnings call or events
* Follow up after earnings call for survey information
* Send news the way your customers want it
Automated Notifications for Travel
Travel & hospitality organizations need to stay in contact with their customers and business partners constantly. Due to commoditization in the industry, it’s important for you to strengthen and differentiate your brand and offerings. Notifications & Reminders Solutions help you stay in contact with customers more frequently, and help to make customer communications more efficient, easy and cost-effective for you.
Notifications & Reminders Solutions enable Travel & Hospitality organizations to communicate with customers using voice, email, fax and SMS text messaging channels – all based on the recipients preferences. Travel & Hospitality organizations can reach more people in less time, while reducing their communications-related costs significantly, using Notifications & Reminders Solutions.
Notifications & Reminders Solutions can help your travel & hospitality organization manage the following types of business communications more efficiently:
* Appointment Reminders
* Customer Surveys
* Event Reminders
* Policy Change Reminders
* Rate Change Notifications
* Employee/Constituent Communications
* Sales Promotions
* Promotions and Customer Loyalty
* Collections
* Travel Alerts
* Flight Delay Notifications
* Flight Information Notifications
* Itinerary Change Notices
* Reservation Confirmations
Automated Notifications for Banking
Banks must maximize the value of each customer by offering competitive deposit and loan products, from mortgages and home equity lines to student and car loans, from online banking to CDs and money market savings accounts. At the same time, banks seek to increase customer satisfaction and the depth and breadth of their customer relationships, while reducing costs associated with late payers and debt collection. Here are some of the advantages of powerful new ways to achieve all of these goals at a very low cost per contact.
* Supercharge existing customer communications programs with personalized, interactive messages that prompt immediate response
* Increase retention rates by offering the right incentive at just the right time
* Exploit opportunities to cross-sell and up-sell customers, generating immediate and cost-effective results
* Dramatically improve direct marketing response rates, while reducing cost-per-contact
* Reduce number of late payers with proactive payment reminders
* Increase collections success by prompting customers to use self-service or call center resources
* Improve call center productivity by auto-verifying right parties
* Build customer satisfaction by proactively sending deposit notifications, loan approvals, and balance information to consumers
* Update account holders proactively on the status of deposits, account credits, credit lines—and more
Automated Notifications for Insurance
Providers of life, health, homeowner’s, auto, boat, personal liability, and other consumer insurance products need to communicate with policyholders to support both sales and service activities. To remain competitive, you must find cost-effective ways to reach out to your policyholders, without diminishing brand equity, and without compromising the relationship between your company, agents and policyholders.
* Strengthen brand loyalty by delivering high-quality, consistent, interactive messages to policyholders
* Dramatically reduce cost-per-contact and increase response rates compared to traditional direct mail and manual calling
* Increase policy activations and renewals significantly
* Protect the privacy and security of customer information
* Maintain accurate customer contact information
* Add value to the agent relationship by providing quote and claims information rapidly and conveniently.
Automated Voice Notifications for Retail
For retailers, success depends on consistently delivering the best possible customer experience. Automated communications help you connect to customers with more frequency, quality and consistency, building customer loyalty and generating repeat business. Automated alerts realize a new level of customer service – proactively advising customers of order status, potential delays, deliver opt-in marketing offers, back order information, performing customer surveys and more.
* Leverages your existing resources
* Provides consistent authentication
* Doesn’t require expensive on-premise integration
* Free your representatives to perform higher value tasks, such as contacting customers with cross sell or upsell offers.
Automated Appointment Reminders for Healthcare
Healthcare enterprises, including hospitals, pharmaceutical companies, managed care providers, and other industry services, are increasingly in need of regular communication with patients, members and other parties. In order to enhance quality of care, patient satisfaction, and loyalty, it is critical that these communications be conducted in a highly personalized, timely, private yet cost-effective manner.
* Enhance patient & member satisfaction through proactive alerts, reminders and notifications.
* Automate the notification and resolution of scheduling, billing, insurance and other time- and cost-sensitive issues.
* Dramatically enhance the reach of communications programs, while substantially reducing cost-per-contact.
* Boost contact rates – delivering the right message to the right party and the right time.
* Strengthen quality of care and patient loyalty by delivering high-quality, consistent, branded messaging.
* Comply with healthcare regulatory structures and security model.
